The only personal information that we collect from you is your phone number used to register for a Subscription. Any credit card information you provide in the subscription process is completely obfuscated to us via our payment processor Stripe (www.stripe.com). We do not store any credit card information other than the transactional information related to your account.
We may track certain behavior patterns performed by You on our site in order to provide an engaging and customized experience. Data related to this behavior is not shared with any third party and only used on the Site.
Log Files: Like most sites, ScratcherJack automatically receives and stores in log files certain information from your browser when you visit the Site. This information includes your Internet protocol ("IP") address, browser type, Internet service provider, the referring/exit pages, your operating system, and the date/time stamp of your Site visit. We use this information, which doesn't identify individual Site visitors, to analyze and understand how the Site works for you so we can improve it, to administer the Site, and to gather demographic information about Site visitors for targeted online marketing purposes. We may link this automatically collected information to your personal information.
We use a variety of technologies to help us understand how you use ScratcherJack.com our ScratcherJack apps, and our Services (collectively, "ScratcherJack"). This guide explains the tracking technologies ScratcherJack uses and is part of our commitment to a high standard of transparency in our privacy practices.
Cookies: This is a small data file sent from a server to your web browser that is stored in your browser and sent back to the server each time the browser makes a request to the server. Cookies can improve a site user's experience by, for example, allowing the site to keep a user logged in while browsing, saving a user's site preferences, and allowing a user to add items to a shopping cart and preserve cart contents between site visits, even when the user is not logged in.
Geolocation: If you have turned on location services in your mobile device, we may collect information about your geolocation. If you do not want us to collect this information, you may turn off location services on your smart phone. Turning off location services will not affect your ability to access the app, but you may not be able to access certain geolocation based promotions that ScratcherJack may offer from time to time.
Single-session tracking technology: lasts only as long as your site visit. Single-session cookies expire and delete themselves when you leave the site or close your browser. They are used for technical purposes such as enabling better navigation through a site or generating aggregated statistics about how a site is used. Single-session cookies do not publicly expose your personal information.
Multi-session or persistent tracking technology: remains on your browser or mobile device until you choose to delete it or the cookie expires. Persistent cookies are used to recognize a computer that has previously visited a site. This can improve the user's experience, for example by continuing preference settings from previous visits and by allowing users to login without entering a password with every site visit.
Tracking is needed to make ScratcherJack work properly and helps ScratcherJack understand how the Site is functioning so ScratcherJack can improve the Site.
Managing Cookies: You can delete cookies stored in your browser at any time. You also can choose not to accept cookies from any site, including ScratcherJack.com, by changing the settings of your browser. If you reject or block all cookies in your browser settings, then you will not be able to fully use ScratcherJack's services.
Personal Information: We do not sell, rent, trade, license, or otherwise disclose your personal information to third parties.
At ScratcherJack, we take data security seriously. We use technical, physical and administrative safeguards. Online, we encrypt your personal information using Secure Sockets Layer secruity (“SSL”). SSL allows for a private, reliable Site connection where your identity is authenticated with cryptography. When you visit our Site, you access servers that we backup constantly. Our servers are hosted at locations which are private and secure data center facilities, behind physical and virtual firewalls.
But please remember, while we use industry-standard precautions to safeguard your personal information, we can't guarantee absolute security. We wish we could, but 100% security just doesn't exist anywhere online or off.
ScratcherJack will retain your information as long as we deem necessary. You may inform us of any changes or requests about your personal data, and in accordance with our obligations under local data protection law, we will use all reasonable means to update or delete your personal data accordingly. Please email ScratcherJack at help@ScratcherJack.com. You should not expect that all of your information will be completely removed from our databases in response to your request. ScratcherJack will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.